Personal data provided by buyers is processed in compliance with the requirements of the Personal Data Protection Law and other requirements of the regulatory enactments of the EU and the Republic of Latvia governing the processing and protection of personal data. When processing and storing Buyer personal data, the Seller uses organizational and technical means to protect personal data from accidental or unlawful discovery, alteration, and any other unlawful processing.
“Personal Information” is information that identifies you as an individual, such as:
Postal address (including billing and shipping addresses)
Telephone number (including home and mobile phone numbers)
Country of residence
How We May Use Personal Information
To the extent permitted by applicable law, we may use Personal Information:
to respond to your inquiries and fulfill your requests, such as to send you newsletters or to respond to your questions and comments.
to send administrative information to you, for example, information regarding the Site and changes to our terms, conditions, and policies. Because this information may be important to your use of the Site, you may not opt-out of receiving these communications.
to complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service.
to re-contact you if we have not heard from you in a while.
to send you advertising/promotional material from any of our affiliates, and from our promotional and strategic partners.
to personalize your experience on the Site by presenting products and offers tailored to you.
to allow you to participate in polls, sweepstakes, instant win promotions, contests and other promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so it is important that you read the additional rules carefully.
for our business purposes, such as analyzing and managing our businesses, market research, audits, developing new products, enhancing our Sites, improving our services and products, identifying usage trends, determining the effectiveness of our promotional campaigns, tailoring the Sites experience and content based on your past activities on the Site, and gauging customer satisfaction and providing customer service (including troubleshooting in connection with customer issues).
How Personal Information May Be Disclosed
To the extent permitted by applicable law, your Personal Information may be disclosed:
to our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services, and other services, to enable them to provide services.
as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
“Other Information” is any information that does not reveal your specific identity, such as:
Browser and device information
Server log file information
Information collected through cookies, pixel tags and other technologies
App usage data
Demographic information and other information provided by you
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the “How We May Collect Other Information” section below, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.
How We May Collect Other Information
We and our third-party service providers may collect Other Information in a variety of ways, including:
Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, service provider, and the name and version of the Sites (such as the App) you are using. We use this information for statistical purposes as well as to ensure that the Sites function properly.
Through server log files: Your “IP Address” is a number that is automatically assigned to the computer or device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the Sites, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites. We use IP Addresses for purposes such as calculating Sites usage levels, helping diagnose server problems, and administering the Sites. Please note that we treat IP Addresses, server log files and related information as Other Information, except where we are required to do otherwise under applicable law.
Using pixel tags, web beacons, clear GIFs or other similar technologies: These may be used in connection with some Sites pages and HTML-formatted email messages to, among other things, track the actions of Sites users and email recipients, measure the success of our marketing campaigns and compile statistics about Sites usage and response rates.
From you: Information, such as date of birth, gender, personal characteristics, hobbies and interests, consumption habits, zip code and your preferred means of communication, may be collected when you voluntarily provide it. Unless combined with Personal Information, this information does not personally identify you or any other user of the Sites.
The seller does not assume responsibility for any expenses or losses that may result from the use of the information indicated on the se-pro.lv Internet Store or because of the product offered by se-pro.lv Internet store, the website or the se-pro.lv Internet shop is not available or is interrupted for any reason.
The seller is not responsible for the discrepancy of the colors, sizes, shapes or other parameters of the products displayed in the pictures of the se-pro.lv Internet store with the actual characteristics of the product.
The Seller is not liable for any delay in performance or non-performance of the obligations or other non-compliance arising from circumstances and obstacles beyond the Seller's reasonable control, including, but not limited to, strikes, government orders, hostilities or national-level emergencies, Environmental or climate anomalies, failures by third parties, interruptions to the Internet connection, and crash of communication equipment, computer equipment and software.
The Seller has the right to unilaterally change and supplement these Terms at any time. The Buyer is bound by the Terms applicable at the time of ordering the products. The Buyer is required to read the Terms before each purchase.
The buyer is not entitled to use the services or buy products of Sanel.lv Internet store if they have not read the Terms or disagree with them. If the Buyer does not comply with the Rules, the Seller has the right to cancel or restrict the Buyer's access to the se-pro.lv Internet Store.
The seller has the right to temporarily restrict access to the se-pro.lv Internet store or to stop the se-pro.lv Internet store completely.
Seller does not keep the concluded contracts.
SE-PRO.LV Internet store is Seller's property and it is protected in accordance with the legislation of the Republic of Latvia. The full or partial publication, reproduction, transfer or storage of, or modification or addition of, the contents of Sanel.lv website for commercial purposes is prohibited unless the copyright or intellectual property right holder has given his consent to such activity. This prohibition does not apply to loading and storing content on a computer, tablet or smartphone and printing for purely personal (non-commercial) use.
The content of se-pro.lv webshop is permitted to be quoted in accordance with applicable copyright laws. If the content is quoted, its source must be indicated, but it is prohibited to reproduce, publish or distribute the trademarks or logos contained in the Sanel.lv online store without the prior written consent of the owner of these trademarks or logos.
In the case of violation of the copyright of se-pro.lv Internet store, the Buyer may be held liable in accordance with the legislation of the Republic of Latvia.
For the exchange of information, the Seller communicates with the Buyer using the Buyer's email address, postal address or telephone number.